Troubleshooting

Problem occurred when trying to read this add-in

  • Go to Insert --> My Add-Ins/My Apps
  • Click "Refresh" at top-right corner of the My Add-In pop-up page. When you select the add-in the tag-line must be "Create 360-data stories in second!"
  • Restart Excel.

If the error keeps appearing, please restart your computer. And if that does not work, please send our please contact our Product Support team.

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